Click & Collect
Pick up your items from our Rugby store at 5 Tiber Way, Rugby CV21 1ED, just 1 hour after placing your order, subject to availability. Please wait for your 'Ready to Collect' notification before visiting the store.
How It Works
Browse online, add items to your cart, and complete payment.
Select Rugby as your pickup location when placing your order.
You will receive a 'Ready to Collect' email or text notification within 1 hour.
JIROX, 5 Tiber Way, Rugby CV21 1ED, and pick up your order.
Frequently Asked Questions
All Click & Collect orders are available for pickup exclusively from our Rugby pickup location located at JIROX, 5 Tiber Way, Rugby CV21 1ED.
Items are typically ready for collection within 1 hour of placing your order. We will notify you when your order is ready.
Yes, they must bring the order confirmation and a form of ID that matches the name on the order.
If you’ve misplaced your confirmation email or text, contact our customer service team for assistance. You may need to verify your identity and order details.
No, items cannot be added to your order at the time of collection. You will need to place a separate order.
You have up to 7 days to collect your order once you’ve received the 'Ready to Collect' notification.
Certain items may not be available due to stock levels. Item availability will be indicated when you place your order.
Yes, you can cancel before collection by contacting our customer service team. If you've already collected the item, you can return it in-store.